Alternative water supplies remain in place across north Westmeath
Uisce Éireann crews continue to manage operational issues at the Ballany Water Treatment Plant serving in North Westmeath following Storm Bert
Uisce Éireann are continuing to work to restore normal operations at the Ballany Water Treatment Plant, which has been affected by production capacity problems following Storm Bert.
The plant was back up and running yesterday; however, ongoing operational issues affected full production through the night.
Although water supply has returned to most areas, impacted reservoirs which serve a population of almost 10,000 people across north Westmeath remain critically low.
Uisce Éireann urge communities across Castlepollard, Delvin, Whitehall, Fore, Collinstown, Glenidan, Hilltown, Clonnageeragh, Sallymount, Coole and surrounding areas to conserve supply as crews continue to manage the issues at the Ballany Water Treatment Plant.
Alternative Water Supplies in the form of bulk containers and tankers remain in place at the following locations:
• Coole Hall car park
• Fore Abbey car park
• Castlepollard square
• Delvin
• Collinstown, outside Maypole Pub
• Clonmellon, Killallon Road junction
Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure.
Alan Farrell, water operations lead with Uisce Éireann, said: “Our priority is the provision of clean safe drinking water to communities and the safety of water services staff who work to make that happen. We understand how disruptive unplanned outages are and we regret the inconvenience caused. We are working hard to restore normal supply across north Westmeath.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications for planned and unplanned outages lasting more than four hours.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact use @IWCare with queries.
For updates, see the Water Supply updates section of water.ie.
Uisce Éireann have a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at water.ie.